Transferring files to your website

Once you have your hosting account details, it’s quite likely you’ll want to be transferring files to it – probably in the form of a website. While Plesk does offer tools move files around itself, we recommend using FTP to do this.

To do this, you will need an FTP client. While we don’t support any client in particular, Core FTP (Windows only) and Filezilla are both used by 3aIT.

One thing all FTP clients should have in common is that they will want 3 bits of information from you. The server you want to connect to, and the username and password you want to connect with. By default these will be:

Server: ftp.yourdomainhere (eg ftp.mydomain.co.uk)
Username: Your Plesk admin panel username
Password: Your Plesk admin panel password

That should be all there is to it. If you want to upload files to your website, these should be placed in the “httpdocs” directory.

However, it may be the case that you want a 3rd party to have the ability to transfer files to your site, but understandably don’t want to give them your login. In this case, you’ll want to create an FTP user within your Plesk Control panel:

Step 1: Login to your control panel (https://mydomain.3ait.co.uk:8443)

Step 1: Login to your control panel (https://mydomain.3ait.co.uk:8443)

Step 2: Click the "Show More" button

Step 2: Click the “Show More” button

Step 3: Click "FTP Access"

Step 3: Click “FTP Access”

Step 4: Click "Add New FTP Account"

Step 4: Click “Add New FTP Account”

Step 5: Create the new account. The "FTP account name" will be the username to enter into the FTP client. The home directory is the folder in your hosting account this user has access to. Therefore, if you only want it to have access to your website files, you would enter "/httpdocs" here. The password is the password that user will need to enter into their FTP client. Click OK.

Step 5: Create the new account. The “FTP account name” will be the username to enter into the FTP client. The home directory is the folder in your hosting account this user has access to. Therefore, if you only want it to have access to your website files, you would enter “/httpdocs” here. The password is the password that user will need to enter into their FTP client. Click OK.